Frequently Asked Questions
Everything you need to know about your sweet treats and delivery.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days. We also offer express shipping options at checkout if you need your sugar fix sooner!
Do you offer international shipping?
Currently, we only ship within the domestic United States. We are working hard to bring SoSweet treats to international fans in the near future.
Can I return food items if I change my mind?
Due to health and safety regulations, we cannot accept returns on food products. However, if your order is damaged or incorrect, please contact us within 48 hours for a replacement or refund.
Are your products suitable for people with allergies?
While many of our products do not contain nuts or gluten, all our treats are processed in a facility that handles milk, soy, wheat, and nuts. Please check the specific ingredient list on each product page.
How should I store my sweets to keep them fresh?
To maintain maximum freshness, we recommend storing your sweets in a cool, dry place away from direct sunlight. Once opened, keep them in an airtight container.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.